Carpe Diem Express Inc. is looking to take over the parcel delivery service for STC but the way they are going about it is ruffling the feathers of the provincial bus company.
The limo company has expressed interest in taking over for STC which is ending its parcel delivery service on May 19 and will be wound down at the end of the month.
Carpe Diem issued letters with the header “STC/Carpe Diem Express Inc. Freight Transition” to various companies.
In the letter, Carpe Diem stated there will be no disruption in service, they will maintain the existing STC price and will mimic an existing contract.
The letter also said, “Carpe Diem Express Inc. will be seamlessly transferring your account and pricing with little or no changes.”
STC has taken issue with the wording in the letter, and other messaging Carpe Diem has put out and has responded to the company.
In their letter to Carpe Diem, STC said the letter “leaves the impression there is an affiliation or business arrangement between STC and Carpe Diem Express Inc. that does not exist.”
STC believes Carpe Diem is misleading the public and “trading on STC’s reputation and goodwill.”
Darren Ingenthron, director of sales with Carpe Diem, said they were confused when they first received the letter from STC.
“Every single customer that I talk to I make it clear that I have not bought STC, that I cannot buy STC,” Ingenthron said.
He said the provincial busing company was “grasping at straws” when it came to the wording used by Carpe Diem.
Ingenthorn also said they haven’t sent that letter out since the middle of April.
He said the company is just trying to ensure companies aren’t let without an option once STC winds down.
Ingenthorn said he’s also been in contact with current STC drivers about possibly working with Carpe Diem once STC has wound down.