Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Pinehouse Lake RCMP have located an escaped prisoner from Besnard Lake Correctional Facility.
Travis Tyler Smith, 29, left the facility at 2:10 p.m. Oct. 16, 2020.
He was found on Oct. 23, 2020.
