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Several e-scooters found submerged in Wascana Lake have been retrieved, according to the company that owns them.
Neuron confirmed on Thursday they had retrieved the scooters after photos of several scooters submerged in the lake had circulated on social media.
CJME 980 staff observed up to nine scooters submerged in the lake along with a number of helmets. There were also helmets found on the lakeshore.
All the scooters were coloured orange, which identified them as belonging to Neuron.
Photos of the submerged e-scooters made a splash on social media on Thursday, but, Neuron has confirmed in a statement that all had been retrieved.
“Thankfully incidents of vandalism are incredibly rare. While it is impossible to entirely eliminate vandalism, Neuron e-scooters are GPS-enabled and connected, so e-scooter locations are always known and can be retrieved immediately if there is a suspected case of vandalism. In this specific instance, Neuron immediately retrieved the e-scooters in Wascana Lake upon learning of the incident.”
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Our local operations team conducts e-scooter safety and quality checks regularly when they are out repositioning, cleaning, or swapping batteries. If an e-scooter is vandalized, we remotely immobilize it as a safeguard for our riders. It is then retrieved and sent to the warehouse, for evaluation and repair. Our operations team prioritizes dealing with isolated cases, and serious acts of vandalism will be reported to the police.”
It is unclear if any criminal charges would be laid or whether any formal complaint about the dumped e-scooters was filed with police. Regina Police Service did not have further information about the incident when contacted Thursday. Neuron is one of two companies supplying electric scooters for rental as part of Regina’s shared e-scooter program. The other supplier, Bird, provides blue-and-grey coloured e-scooters.
The shared e-scooter program launched in the summer of 2023.
This is not the first time that e-scooters have ended up in places where they aren’t supposed to be. Soon after the program launched, there were widespread reports of scooters found in trees, garbage cans, on busy roads and even a report of one in a creek.
Despite those reports, the e-scooters have proved popular with users and the city of Regina has brought them back for 2024.
In their statement, Neuron said the e-scooters “have been widely embraced by Regina residents.” The company said Neuron riders have travelled 225,000 km in Regina, and described feedback from riders as “incredibly positive.”