Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for help from his bank, he says it’s clear some businesses have forgotten the customer entirely.
Murray Wood delivers sharp, insightful commentary with a blend of wit, skepticism and straight talk. Whether he’s exposing political maneuvering, celebrating cultural icons or unpacking life’s everyday quirks, he never holds back.
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Listen to more commentary from Murray Wood
Tues., July 15: Murray Wood says Regina’s dandelion problem isn’t about bees. It’s about double standards, as residents face fines for messy yards while city parks overflow with weeds. He says it’s time the city tidied up.
Mon., July 14: Murray Wood says despite some listener confusion, his daily commentary is the Wood File, a place for his thoughts, not firewood. He says like the tool, it’s rough and not too subtle, but never personal. Usually, anyway.
Fri., July 11: Murray Wood says he’s noticed a trend of drivers in Saskatchewan touching their brakes as they approach a green light, and a few other bad habits on the road that wouldn’t serve drivers well in bigger cities.
Thurs., July 10: Murray Wood says the citizens of Regina have a right to know why police chief Farooq Sheikh has been removed from active service. We know it stemmed from a complaint, but Wood says that’s not good enough.
