Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
The Johnson Shoyama School of Public Policy is getting a big cheque for research on energy policy.
The Sylvia Fedoruk Canadian Centre for Nuclear Innovation is giving the public policy school $2 million.
The money will fund research into how governments can engage with people around how energy policy gets made.
Researchers will look at a variety of energy sources. One area of focus will be on nuclear power, both as a controversial technology and as a source of low-carbon electricity.
