Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
OTTAWA — A quick look at Canada’s March employment figures (numbers from the previous month in brackets):
Unemployment rate: 6.7 per cent (6.6)
Employment rate: 60.9 per cent (61.1)
Participation rate: 65.2 per cent (65.3)
Number unemployed: 1,508,800 (1,472,700)
Number working: 20,961,900 (20,994,500)
Youth (15-24 years) unemployment rate: 13.7 per cent (12.9)
Men (25 plus) unemployment rate: 5.9 per cent (5.8)
Women (25 plus) unemployment rate: 5.3 per cent (5.3)
This report by The Canadian Press was first published April 4, 2025.
The Canadian Press
