Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Tag Archives: Labour
Childcare adds to strain for working mothers as pace of job gains slows
OTTAWA - Canada's working mothers saw their jobs gains stall in November after months of growth, and those who are working are seeing greater strains on their working hours to care for their children,...
Dec 04, 2020
'I’d love to be home:' N.L. rotational workers facing bullying online
ST. JOHN'S, N.L. - As Geoff Neville waited this week in a Montreal airport to begin his second day of travel from Nunavut to St. John's, N.L., he said he tries to empathize with the angry people onlin...
Dec 02, 2020
Days after economic update, Liberals introduce bill for new COVID-19 spending
OTTAWA - The Liberals have officially started the clock toward a key vote that will determine the fate of billions of dollars in new pandemic-related aid - and the minority government. The federal gov...
Dec 02, 2020
MLSE cuts salaries for full-time staff, extends management and executive reductions
TORONTO, S.D. - Maple Leaf Sports and Entertainment says it is cutting the salaries of up to one quarter of its full-time staff, and extending salary reductions for senior management and executives to...
Nov 30, 2020
Consumer helps fuel third-quarter economic rebound as households resume spending
OTTAWA - The Canadian economy posted its best three-month stretch on record during the third quarter of the year, growing at an annualized pace of 40.5 per cent on the back of household spending.The p...
Nov 30, 2020
Study suggests pandemic-induced recession could impact paternity leave take-up rates
OTTAWA - New research suggests a bump in the number of fathers who planned to take time off with a new baby under a nascent national leave program could be affected by the COVID-19 pandemic. It has be...
Nov 27, 2020
With deficit closing in on $400 billion, Liberals detail more spending to come
OTTAWA - The federal Liberals are proposing $25 billion in new spending to help Canadian businesses and workers make it through a COVID-19 winter and vowing tens of billions more to help the country r...
Nov 27, 2020
Disney to lay off 4,000 more at California, Florida parks
ORLANDO, Fla. - The Walt Disney Co. announced plans to lay off 4,000 more workers in its theme parks division in California and Florida due to the COVID-19 pandemic's effect on the industry. The annou...
Nov 27, 2020
Liberals face pressure for concrete ideas, economic plan in spending update
OTTAWA - Chrystia Freeland's voice perked up as she started to discuss child care during a virtual fundraiser this week. She explained how an issue near to her had become top of mind for corporate exe...
Nov 27, 2020
Provinces push Freeland to delay bump in CPP premiums in economic update
OTTAWA - Provincial finance ministers have quietly prodded Finance Minister Chrystia Freeland to pause planned increases in premiums workers and businesses pay into the Canada Pension Plan. The planne...
Nov 26, 2020
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Sarah Mills: Carney's portfolio reveals transparency hypocrisy
The revelation of Mark Carney's investments portfolio, until now hidden in a blind trust, only shows this should have co...
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TODAY ON EVAN BRAY
The Evan Bray Show - Wednesday, July 16
Federal Public Safety Minister Gary Anandasangaree joins Evan to talk firearms and Saskatchewan safety. Plus, live from ...