Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
Tag Archives: Travel
Lower visits, revenue reported as pandemic measures created unpredictable ski season
CALGARY - Measures to control the COVID-19 pandemic made for a bumpy ride for most of the ski and snowboard industry in Canada, as revenues slumped even at resorts that were able to maintain near-norm...
May 03, 2021
Flair Airlines resumes operations in Regina
Flair Airlines is set to hit the skies above the Queen City again. The ultra-low-cost airline operated between August and the end of December in 2020 but then pulled back flights across Canada. Flight...
May 01, 2021 (Regina Airport Authority/Twitter)
Transat AT reaches $700-million aid deal with federal government
MONTREAL - Travel company Transat AT Inc. says it has reached a deal with Ottawa to borrow up to $700 million, nearly half of which will go toward refunding travellers for flights cancelled during the...
Apr 29, 2021
Hundreds of travellers landing in Canada test positive for COVID-19 variants
OTTAWA - More than 2,000 people returning to Canada since the federal government brought in mandatory hotel quarantines have tested positive for COVID-19 and more than a quarter of them were infected ...
Apr 28, 2021
Federal Court judge dismisses bid to halt hotel quarantines
OTTAWA - A group of air travellers has lost a Federal Court bid for an interim injunction to prohibit hotel quarantines for returning passengers. Justice William Pentney said in a written ruling that ...
Apr 26, 2021
Families separated by India, Pakistan flight suspensions worry about loved ones
Pankaj Kumar's wife, who is five-and-a-half months pregnant, was booked on a flight to Canada from India on Sunday. Now Kumar said his wife, Rupakshi Sharma, will be stuck in Punjab due to the federal...
Apr 24, 2021
Prime Minister Justin Trudeau says restricting travel from India, Pakistan necessary
OTTAWA - Prime Minister Justin Trudeau says suspending incoming passenger flights from India and Pakistan for the next month must be done to keep Canadians safe. Trudeau says it was necessary because ...
Apr 23, 2021
Canada to suspend flights from India and Pakistan for 30 days
OTTAWA - The federal government is suspending incoming passenger flights from India and Pakistan for the next month as cases of COVID-19 surge in both countries. "Effective 11:30 p.m. Eastern time ton...
Apr 22, 2021
Canada eyes policy on travel from India due to massive COVID surge
The federal government is looking into flights arriving from India due to a massive surge of COVID-19 cases ravaging that country, Canada's top public health doctor said Wednesday as at least one prov...
Apr 21, 2021
Air Canada agrees to $5.9-billion aid package, giving Ottawa equity stake in airline
OTTAWA - After months of negotiations, Ottawa has reached a multibillion-dollar rescue deal with Air Canada that will give the government an equity stake in the pandemic-battered airline. Under the ag...
Apr 12, 2021
NOW TRENDING
OPINION
Sarah Mills: Carney's portfolio reveals transparency hypocrisy
The revelation of Mark Carney's investments portfolio, until now hidden in a blind trust, only shows this should have co...
LATEST WEATHER
TODAY ON EVAN BRAY
The Evan Bray Show - Wednesday, July 16
Federal Public Safety Minister Gary Anandasangaree joins Evan to talk firearms and Saskatchewan safety. Plus, live from ...