Murray Wood: Waiting a week is not customer service, it's failure
Murray Wood argues that too many companies confuse automation and delay with customer service. After waiting a week for ...
WITH GUEST HOST BRENT LOUCKS
8:30 – On Tuesday, the final report from the Public Inquiry into Foreign Interference was released, citing no evidence of “traitors” being found within Canadian Parliament. Sarah Ritchie with The Canadian press, joins guest host Brent Loucks to discuss the findings.
Listener Question: What is your response to the final report from the federal inquiry into foreign interference?
9:00 – The Bank of Canada gives its latest rate update today and business commentator, Paul Martin, joins Brent Loucks to discuss what that means for people in Saskatchewan, plus trade concerns and a potential strike by CN Rail employees.
LQ: Does this Bank of Canada rate update give you hope or make no difference to you?
9:15 – Major funding meant to recover suspected graves of Indigenous children did not pay for that service, Blacklock’s Reporter is reporting. Brent Loucks speaks with Managing editor of the publication, Tom Korski, to find out where the money was spent.
LQ: How can we ensure our government is spending money the way it says it will?
9:30 – Will Canadians begin to buy fewer American goods and products or travel less to the U.S. now that Donald Trump is president once again and threatening financial penalties on Canadian trade? Professor David Soberman, professor at the Rotman School of Management at the University of Toronto, joins Brent Loucks to discuss what that could look like and whether a U.S. boycott could have an effect on our neighbours to the south.
LQ: Do you plan to buy less American goods and/or restrict your travel plans from the U.S. while Trump is in office?
10:00 – Saskatchewan – and everywhere – is losing a staple retail commodity: Peavey Mart. After the announcement by the chain that all of its locations would be shuttering, Saskatchewan farmer, comedian and Youtuber, Quick Dick McDick, joins Brent Loucks to remember the establishment that some have called a man’s HomeGoods.
LQ: Are you upset to be losing Peavey Mart or some of the other retail chains closing?
10:30 – Eighty years after the liberation of the World War II death camp, Auschwitz, David Baxter, Canadian Press Parliament Bureau reporter, shares there are fears that another Holocaust could happen. He joins Brent Loucks to discuss his visit to the Nazi concentration camp in Poland.
LQ: Do you think its possible that another Holocaust could happen?
11:00 – You’re quick & clever! And for some weird reason you’ve carried the right answer in your head for years. Or maybe you just trust Uncle Google. It‘s time for Saskatchewan’s Smartest Radio Listener for Little Town Apparel — your chance for fame and acclaim and to prove just how smart you are. Not only do you get bragging rights, you’ll win prizes too! Call 1-877-332-8255 to play!
11:30 – What’s all the fuss around the latest artificial intelligence platform, Deep Seek, and what do Canadians need to know about it? Maura Grossman, research professor at the University of Waterloo’s Cheriton School of Computer Science, joins Brent Loucks to walk him through the basics of AI and what Deep Seek is.
LQ: Would you use Deep Seek? Do you use any AI in your life?
12:00 – An amateur astronomer recently thought he found a new near-Earth asteroid, but it turned out to be a Tesla launched by SpaceX back in 2018! Samantha Lawler, associate professor of astronomy with the University of Regina, joins Brent Loucks to talk about this out-of-this-world “discovery.”
